Navigating Our Phone System
You may contact the office at our main number, 410-789-7337, to leave a message for your provider, to access the referral and prescription mailboxes, for lab results or information from a chart, and to schedule or reschedule an appointment.
- Press #1 to speak to the front desk or schedule an appointment
- Press #2 for prescriptions and referrals
- Press #3 for office hours and directions
- Press #4 to leave a non-urgent message for your provider.
How to Leave a Message for Your Provider
Provider Message Hotline
We have a new hotline available for patients to leave messages for their providers. We have created this hotline to more efficiently address phone messages and patient questions for the providers. The hotline will be checked frequently throughout the day and messages will be assessed by our medical staff and the providers accordingly.
For Routine Questions/Messages
Routine questions/messages can be left on the providers message hotline. When leaving a message that requires a return call, please leave the phone number, an alternate number and a time period for which you can be reached to minimize "phone tag".
For Urgent Problems During Office Hours
Please do not leave urgent messages on the provider message hotline. Any urgent, or immediate concerns should go to our front desk staff by dialing 410-789-7337.